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Firearms

Here we have common questions about our firearms, please check it out before creating a new ticket.

General

This page includes a series of questions that are commonly asked by customers and cover general topics.

Repairs

Please check here a quick guide to know Repair Status and other related FAQs.

Do you recommend putting your firearms through a break in period?

We do recommend putting our firearms through a break in period of at least 300-500 rounds. Also, using different brands of ammunition of SAAMI approved, factory new ammunition in the correct caliber can help the firearms action to smooth out.

Can you provide information on firearms that may be in future production?
Where can I find information on Taurus firearm care?

You can find care and maintenance information on your Taurus firearms in your Owner’s Manual. 

Why can't I dry fire my .22 pistol or revolver?
How does the Taurus Three-Position Safety Work?
Can the 455 Tracker(45ACP) shoot 45 Auto Rim?
Can I dry fire my Taurus?
What does the loaded chamber indicator on Taurus pistols do?
Ammunition Information
Ammunition Manufacturers

Use only commercially manufactured ammunition with internal ballistic pressures which are in strict accordance with the specifications of the Sporting Arms and Ammunition Manufacturers’ Institute (SAAMI).

Be certain all ammunition you use complies with the SAAMI specifications. If you are uncertain, contact your ammunition supplier for verification.

Can I place an order for a firearm with you?
Can I shoot +P ammunition in my firearm?

There are only four calibers that can carry a “+P” rating from SAAMI. They are 38 Special +P, 9mm Luger +P, 38 Super Automatic and 45 Automatic +P. There is not any other SAAMI approved “+P” loads. Any ammunition in any other caliber marked “+P” is not SAAMI compliant, may be dangerous and should not be used.

Even if your Taurus® firearm is rated for Plus-P (“+P”) ammunition, such ammunition generates pressures significantly in excess of the pressures associated with standard ammunition. Such pressures may affect the useful life of the firearm or exceed the margin of safety built into many firearms. Unless you need +P ammunition, do not use it, particularly for practice.

Can you tell me the date my firearm was manufactured if I give you the serial number?
Do I need to have a Return Authorization in order to return a firearm?

Return Authorizations are not required to return firearms for warranty repair. However, we do recommend submitting a service request. You can create the service request, here.

Or, a Customer Care agent will be available to assist you Monday-Friday from 8:00AM-6:00PM ET. The phone number is 1-(657)-999-7864. You can also use our live chat option available Monday-Friday from 9AM-5PM ET.

Do you provide discounts on the purchase of a new firearm?
How can I get an instruction manual for my gun?
How can I order a catalog?
How do I register my firearm for the Limited Lifetime Warranty?
Will I be provided information on what repairs were done on my firearm?
Do I need to send my firearm through a dealer for repairs?
How can I check the status of my repair?

You can check the status of your repair at, here

What is the charge for non-warranty repair work?
Will my repaired firearm be shipped back to me?
What will happen when my firearm arrives to Taurus?
Where do I ship my firearm for repair?

Starting October 26, 2019, all warranty repair will take place at our new Bainbridge, Georgia facility. Our new shipping address to ship your UNLOADED Taurus firearm to is:

Taurus International
ATTN: Repair Department
100 Taurus Way
Bainbridge, Georgia 39817

How do I ship my gun to the Service Department for service/repair?